Hawk Down® Customer Protection Initiative (CPI)

To ensure customer satisfaction regardless of the cost, we are introducing a new customer protection initiative, which was made to ensure our customers get the upmost care in any given situation.

 

This means for all orders which are shipped at a much later date than when initially ordered, if the package has not arrived by the designated delivery date provided by the email response team, the customer will be receiving both a full refund, and the item ordered. More details concerning our returns & refunds policy can be found on the Refund Policy page.